Survey results

In January–February 2026, students, master's and doctoral students, graduates and teaching staff of Abai Kazakh National Pedagogical University rated teaching, learning conditions and university life. Below are the combined results.

Survey period: 30.01.2026 — 17.02.2026

9,363respondents took part

Academic staff

Faculty / instituteEmployment typeYears at the university

470Took part

10.0 minAverage time to complete

3.87 / 5Average score across questions

69%Share of positive ratings

Highest rated

Students' class attendance

4.23 / 5

Lowest rated

Catering (quality, price)

3.06 / 5

Rating questions

123451 — very dissatisfied, 5 — very satisfied% — share of the two best answers (4 and 5, or their equivalents)

Organisation of teaching at the university

4.14/580%

16%43%38%

470 answers

Completeness and availability of information on teaching, research and events

4.16/580%

17%39%41%

470 answers

Convenient timetable and evenly spread workload

4.11/576%

18%33%43%

470 answers

Working conditions and equipment of workplaces

3.71/557%

10%32%33%25%

470 answers

Quality of classrooms, department rooms, labs and equipment

3.51/549%

14%37%32%17%

470 answers

Modern teaching technology in classrooms

3.45/546%

15%38%30%16%

470 answers

Quality and quantity of teaching materials

3.86/564%

32%38%26%

470 answers

Students' interest in learning

4.04/580%

18%52%27%

470 answers

Students' activity in practical and lab classes

4.09/581%

16%51%31%

470 answers

Students' conduct (norms, ethics, corporate culture)

3.97/573%

23%44%29%

470 answers

Students' class attendance

4.23/588%

11%52%36%

470 answers

Support for staff research initiatives

4.03/586%

7%52%34%

470 answers

Ability to combine teaching with research

3.86/581%

7%7%56%24%

470 answers

Sanitary condition of buildings

3.71/560%

11%29%35%24%

470 answers

Catering (quality, price)

3.06/532%

25%36%22%11%

470 answers

Personal safety and comfort

4.02/575%

19%41%34%

470 answers

Position in the department

Senior lecturer48%226
Lecturer21%97
Associate professor20%95
Professor11%52

470 answers

Are you satisfied with support for staff research work (publishing textbooks and teaching materials)?

Yes83%391
No17%79

470 answers

How often do you use active, interactive methods in class?

Very often34%159
Often58%274
Rarely7%33
Never<1%2
Hard to say<1%2

470 answers

How often do you take professional development through the university?

Every year48%225
Once every 3 years10%48
Once every 5 years3%13
At my own initiative39%184

470 answers

How often does the university send you abroad on academic mobility?

Under agreements with partner universities33%154
Rarely possible25%117
No such practice42%199

470 answers

Are you satisfied with the pay and bonus system?

Fully satisfied49%232
Partly satisfied45%209
Not satisfied6%29

470 answers

Psychological climate in the team

Friendly62%291
Neutral34%159
Tense4%20

470 answers

Average score by faculty

Mean of all 5-point questions. Faculties with fewer than 5 answers are not shown.

Faculty of Arts4.0960 respondents
Faculty of Natural Sciences and Geography4.0451 respondents
Faculty of Philology3.9198 respondents
Faculty of Mathematics, Physics and Computer Science3.8494 respondents
Faculty of World Languages3.7870 respondents
Faculty of Pedagogy and Psychology3.7766 respondents
Faculty of Physical Education and Initial Military Training3.6316 respondents
Faculty of History and Law3.5515 respondents

Open questions

What should be done to improve teaching and staff's professional work?

469 answers

Made a suggestion or comment 85%
“All is fine” 7%
No suggestions 8%

Common themes (out of 399 substantive answers)

Teachers30%119
Teaching methods, digital tools26%103
Classrooms, buildings, repairs25%101
Equipment and technology17%69
Internships abroad, mobility17%68
Practice and lab work17%67
Research16%62
Professional development15%58
Support and advice10%41
Workload10%39
Paperwork, reports, IT systems10%39
Library and materials9%36

Open answers were sorted into themes automatically by keywords; one answer can fall into several themes. The answers themselves are not published.